Our CSR Strategy
"To consolidate Grupo La Norteñita as a responsible agro-industrial company, generating sustainable economic value, social well-being and environmental protection, aligned with international sustainability standards."
5 Pillars of Social Responsibility
Pillar 1: Ethics & Governance
Code of ethics and business conduct. Anti-corruption policy and regulatory compliance. Internal CSR/ESG committee. Reporting mechanisms and internal controls that guarantee transparency across all our operations.
Pillar 2: Environment & Sustainability
Comprehensive water management with measurement, efficiency and recharge. Sustainable agriculture and soil conservation. Waste reduction, energy efficiency with solar panels. Reforestation and environmental protection programs aligned with SDGs 6, 12, 13 and 15.
Pillar 5: Quality & Corporate Image
Traceability and transparency throughout the value chain. More than 14 active national and international certifications. Responsible communication and corporate reputation. Innovation in sustainable products under the Delisana brand.
Pillar 3: Employees & Decent Work
Safe and dignified working conditions for 3,500 permanent employees and up to 9,000 seasonal workers. Adequate infrastructure for seasonal workers, including indigenous Tarahumara communities. Health, safety, technical training and human development programs.
Pillar 4: Community Commitment
Development of local suppliers and producers. Community programs focused on education, health and employment. Social inclusion of rural and indigenous communities. School Apple Program impacting thousands of children in 39 schools, improving nutrition rates (SDG 2).
Alignment with the SDGs – Agenda 2030
Our sustainability strategy is directly linked to the UN Sustainable Development Goals.
SDG 2
Zero Hunger
SDG 6
Clean Water
SDG 8
Decent Work
SDG 12
Responsible Consumption
SDG 13
Climate Action
SDG 15
Life on Land
Key Performance Indicators (KPIs)
Environmental Indicators
- % reduction in water consumption per season
- Tons of CO₂ avoided through solar energy
- Annual reduction of waste and losses (<5%)
- Number of reforested or conserved hectares
Governance Indicators
- % of employees trained on the code of ethics
- Number of internal and external audits conducted
- Cases handled through reporting mechanisms
Social Indicators
- Number of formal and temporary jobs generated
- Workplace accident rate (target: zero)
- Training hours per employee per year
- Number of community beneficiaries
- Social investment as % of operating profit
Market Indicators
- Compliance with quality and food safety standards
- Customer satisfaction level (target: 95%+)
- Retention of strategic customers
Alignment with ISO 26000
| ISO 26000 Principle | Application at Grupo La Norteñita |
|---|---|
| Governance | Corporate transparency and ethics. Code of conduct and CSR committee. |
| Human Rights | Fair labor conditions. Respect for Tarahumara indigenous communities. |
| Labor Practices | Safety, training, well-being and gender equity for all employees. |
| Environment | Efficient water use, solar energy, waste management and soil conservation. |
| Fair Practices | Ethical relationship with suppliers, transparency and anti-competition. |
| Consumers | Food quality, safety and traceability. 14+ active certifications. |
| Community | Sustainable local development, regional employment and inclusion of vulnerable communities. |